Refunds
Last updated 10 October 2026. Short and in plain English. This is not legal advice.
You get a full refund if
- your report contains fewer than 3 specific, actionable findings, and you ask within 7 days of delivery; or
- we do not deliver it within 72 hours of your order.
A specific, actionable finding names a particular gap or problem and says what to change.
How to ask
Reply to the email that delivered your report, or write to Named-First@proton.me from the address you used at checkout. Say which order it is.
How you are paid back
Refunds go to the original payment method, through Whop.
What is not covered
A report reflects what assistants said on the test date. A change in their answers after that date is not a reason for a refund. The service does not promise rankings or sales.